Last updated: [November 7th, 2023]
Information We Collect:
We may collect personal information when you voluntarily provide it to us, such as when you:
- Register for an account on the Website
- Subscribe to our newsletter
- Fill out contact forms
- Make a purchase, reservation or submit payment information*
- Participate in surveys, contests, or promotions
The personal information we collect may include, but is not limited to, your name, email address, postal address, phone number, and payment information. We will only collect and process personal information for the purposes for which it was provided.
*This information we collect may be provided to us directly, such as when you make a reservation through our reservation system, through our websites, directly at the hotel or through mobile applications. In some circumstances, this information may be received from a third party, such as when you book through an online travel agency or hotel booking site.
We may also automatically collect non-personal information when you visit our Website, including:
- Browser type and version
- Operating system
- IP address
- Date and time of visit
- Pages visited
- Referring website or source
We use this non-personal information to monitor and improve the functionality and performance of our Website.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To personalize your experience on the Website
- To process transactions and deliver products or services you’ve requested
- To send periodic emails and updates
- To improve our Website and services
- To conduct surveys, contests, and promotions
How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties without your consent, except for the following situations:
- With trusted third parties who assist us in operating our Website, conducting our business, or serving you, provided they agree to keep your information confidential.
- When required by law or to protect our rights, privacy, safety, or property.
- Cookies and Tracking Technologies
- In the event of a merger, asset sale, or other related transaction.
Links to Third-Party Websites
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before using them.
Our Website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from anyone under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove that information.